DAT Tower is a sister company of DAT International Trading PLC engaged in the service industry offering office space and luxury apartments including exclusive penthouses on rental basis, located at the heart of Addis, Bole Atlas Infront of Tele Medhanialem. The luxury apartment department would like to hire experienced, highly competent, and qualified candidates for the role of front desk officer.
Position: Front desk Officer
Educational qualification
- Diploma or first degree in hotel management, Sales and Marketing, Office Management, or related fields
Work experience
- Minimum of 2 years for diploma and 1 year for degree as apartment or hotel receptionist.
Required skills
- Fluency in English and Amharic
- Basic knowledge of Microsoft Office
- Ability to work in teams as well as independently
- Attention to detail
- Strong negotiating skills
Responsibilities of front desk officer at DAT Luxury Apartment
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Provide complete information regarding the different types of apartments that are available for rent.
- Have the contract filled out with the proper information and signed by the tenant when an apartment is rented.
- Monitor the duration of the tenants stay and when they leave makes sure that they have done what is required and makes them leave by preparing an exit
- Answer, screen and forward incoming phone calls
- Efficiently handle all guest inquiries, requests, and complaints with empathy and care.
- Provide basic and accurate information in person and via phone/email
- Collaborate with the housekeeping and maintenance teams to ensure a seamless guest experience
- Maintain a clean and organized reception area, ensuring all necessary supplies are stocked
- Ensure the reception office, common areas, and rooms that are not rented are always well-maintained and presentable
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor log book, issue visitor badges)
NOTES
Terms of Employment: Permanent with 60days of probational period
Salary by negotiation
Location: Addis Ababa
Deadline: August 26th 2024
How to Apply:
Interested applicants can send their CV via email: Samrawittenaye@gmail.com or can submit in person to HQ located at Bole, next to Sapphire Hotel, in front of Tele Medhanialem, DAT Tower, 2nd Floor, Addis Ababa.
For additional information you can call at 0930-33-22-59 or 0912-50-77-88