Edomias International Plc would like to invite qualified and competent applicants to apply for the following post.
Edomias International Plc.is the Premier Human Resource solutions provider in Ethiopia serving clients for more than 15 years.
1. French Speaker-Operations Officer
Location: Addis Ababa
Purpose of the role:
To manage end to end operations of the VAC whilst ensuring quality and cost saving, ensure compliance to the set processes, and manage people to bring the best efficiency out of them
To ensure implementation of new process roll outs or changes.
The -Operations Officer is Responsible for:-
Document scrutiny and collection of application for visa processing
Handel customer/applicant queries personally or via email, telephone
Handel cash and bank related transactions if assigned and ensure 100% accuracy
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors
Ensure all administration and logistics of passport delivery to consulate/applicant/logistic Company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
Inform the applicants about the available added services and ensure delivery of value Added service options to applicants/customers.
Encourage applicant to provide feedback on service provided and their overall experience overall experience at applicant center.
Ensure that the entire process is completed within the mandate turnaround time
Assist deputy manager/operation manager in execution of WB project
Ensure judicious use of natural resources
Adhere to the environment health and safety policy /objective and guidelines of the organization
Salary: 20,275.00 ETB
Required: – 02 (Two)
Place of Work: – Addis Ababa
Skill and educational background
BA/Bsc Degree in any Field.
Experience: 0 year
Language Requirements
Knowledge of additional international language would be very helpful
Application way
Those who are qualified can attach only Application Letter & CV through info@jobsinethiopia.net Clearly marking the Job Title “French Speaker- Operations Officer ”
Efficient Professionals are invited to apply within 10 days after advertisement.
Only short listed candidates will be contacted.
Fluency in French Language
Deadline: Aug 31, 2024
2. Arabic Speaker-Operations Officer
Location: Addis Ababa
Purpose of the role:
To manage end to end operations of the VAC whilst ensuring quality and cost saving, ensure compliance to the set processes, and manage people to bring the best efficiency out of them
To ensure implementation of new process roll outs or changes.
The -Operations Officer is Responsible for:-
Document scrutiny and collection of application for visa processing
Handel customer/applicant queries personally or via email, telephone
Handel cash and bank related transactions if assigned and ensure 100% accuracy
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors
Ensure all administration and logistics of passport delivery to consulate/applicant/logistic Company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
Inform the applicants about the available added services and ensure delivery of value Added service options to applicants/customers.
Encourage applicant to provide feedback on service provided and their overall experience overall experience at applicant center.
Ensure that the entire process is completed within the mandate turnaround time
Assist deputy manager/operation manager in execution of WB project
Ensure judicious use of natural resources
Adhere to the environment health and safety policy /objective and guidelines of the organization
Skill and educational background
BA/Bsc Degree in any Field.
Experience: 0 year
Knowledge & Key Skills:
Worked as Customer Service Representative
Basic Knowledge of Computer skills, in MS office & good typing speed
Adaptability and presence of mind to handle customer queries and complaints\
Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness
Language Requirements
Fluency in Arabic Language
Knowledge of additional international language would be very helpful
How to Apply online
Those who are qualified can attach only Application Letter & CV through info@jobsinethiopia.net Clearly marking the Job Title “Arabic Speaker- Operations Officer ”
Efficient Professionals are invited to apply within 10 days after advertisement.
Only short listed candidates will be contacted.
Deadline: Aug 31, 2024