Direct Sales Team Lead
Department: Commercial Department
Type of Employment: Full-Time
Reports to: Direct Sales Manager
About Dodai
Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2024. It’s thus looking to engage dynamic Ethiopian talent to ensure the achievement of its goals.
Purpose of the Position:
The Direct Sales Team Lead at Dodai is pivotal in achieving our ambitious target of 500 e-motorbike sales to consumers and SMEs in Addis Ababa in 2024. This role is responsible for spearheading the direct sales initiatives by effectively hiring & managing both sales representatives and showroom staff. Key responsibilities include building and maintaining strong customer relationships, actively prospecting new leads, securing sales, and devising targeted strategies to enhance the visibility and appeal of Dodai products. The Team Lead will also ensure a cohesive effort with other departments to align with and promote Dodai’s strategic goals and mission, thereby fostering a positive representation of the company in the market.
Responsibilities:
- Customer Experience and Engagement:
- Ensure exemplary customer service and maintain a professional showroom environment that meets international standards as well as Dodai brand standards.
- Promote punctuality and professional presentation among team members to enhance customer trust and reflect Dodai’s quality.
- Regularly train staff on customer engagement and maintaining a neat appearance to ensure a unified and professional representation of the Dodai brand.
- Sales Leadership and Team Management:
- Drive the team towards the goal of 500 sales to consumers and SMEs in Addis Ababa in 2024, using motivational leadership, targeted training, and precise sales strategies.
- Foster accountability, set clear sales targets, conduct performance evaluations, and provide ongoing feedback and coaching.
- Performance Monitoring and Reporting:
- Implement daily tracking and digital reporting of sales activities and customer interactions to assess team performance and adapt strategies.
- Compile and present digital reports detailing sales progress and data insights.
- Brand Advocacy:
- Lead sales lead generation and community engagement to broaden the customer base and enhance brand visibility.
- Ensure team alignment with the Dodai brand’s mission, promoting the brand actively in the marketplace.
- Cross-Functional Collaboration and Managerial Directives:
- Work with other departments to improve sales strategies, integrate customer feedback, and enhance product offerings.
- Respond to management directives promptly, adapting strategies and operations to evolving business needs.
About You
- Bachelor’s degree in Business Administration, Marketing, Communication, or a related field.
- Minimum of 3-5 years of experience in direct sales, with a strong track record of achieving sales targets, preferably in a leadership role within the automotive or technology sectors.
- Expertise in direct sales techniques and the management of sales teams.
- Demonstrated ability to lead, motivate, and manage a sales team towards meeting ambitious sales goals.
- Exceptional communication and interpersonal skills, capable of fostering strong customer relationships and promoting team cohesion.
- Commitment to providing top-notch customer service, with a passion for coaching team members to excel in customer interactions and sales performance.
Required Skills
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Sales
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Technological & digital literacy
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Sales reporting
Desired Skills
-
B2B Marketing
-
Accounting
-
Account management
How To Apply
Applicants should submit their updated application with this LINK
Sales Manager
Type of Employment: Full Time
Department: Commercial
Reports to: Head of Business Development
About Dodai
Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2024. It’s thus looking to engage dynamic Ethiopian talent to ensure the achievement of its goals.
Purpose of the Position
The Sales Manager for Dodai will be part of the middle management team and will be responsible for designing and implementing strategic sales plans and expanding the organization’s customer base.
S/he will be responsible to recruit, manage and coach a high performance sales team that will achieve the organization’s growth by continuously achieving the sales target.
Key Responsibilities
- Create and execute a strategic sales plan that expands the organization’s customer base
- Achieve growth and constantly hit sales targets by successfully managing the sales team
- Meet with potential clients and grow long-lasting relationships that address their needs
- Recruit sales team, set objectives, train and coach them, and monitor their performance
- Identify knowledge gaps within the team and develop plans for filling them
- Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
- Prepare and present sales, revenue and expenses reports and forecasts backed by latest data and strategy to the management team
- Identify and manage relationships with distributors of Dodai’s products and services
- Identify emerging markets and market shifts while being fully aware of new products and competition status
About You
- Bachelor’s degree in business fields such as Sales, Marketing, Business Development or closely related fields
- Minimum of proven 7 years working in a similar position, out of which 3 years is in a managerial role
- Successful previous experience as a sales supervisor or sales manager, consistently meeting or exceeding targets
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Result-oriented and number-driven mindset
- Proven ability to drive the sales process from plan to close
- Strong business sense and industry expertise
- Excellent mentoring, coaching and people management skills
- Experience of building a high performing sales/marketing team is a big plus
- Familiar with delivery/logistics sector is a plus
Required Skills
-
Sales
-
Sales reporting
Desired Skills
-
B2B Marketing
-
Accounting
How To Apply
Applicants should submit their updated application through this LINK