Reference No:  REC/033 /24

Job title:           Cash and Voucher Assistance Advisor

Location:         Based at Head Office with frequent field travel (> 50% traveling)

Reports to: Deputy Programmes Director with a technical dotted line to GOAL Global Cash Adviser

Number of Posts 01 (one)

Closing date:   June 12-2024

If the inherent capacities of vulnerable people are developed, the systems in which they live and work are strengthened, and positive global action is catalyzed, then communities facing crisis, poverty, and exclusion will achieve greater resilience and well-being.

Source: GOAL’s theory of change

About GOAL


GOAL’s mission is to work with the most vulnerable communities to help them respond to and recover from humanitarian crises, and to assist them to build transcendent solutions to mitigate poverty and vulnerability.


GOAL is a non-for-profit organization that has been working in Ethiopia for over 30 years across all the region of the country towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food and livelihoods, water and sanitation, nutrition, healthcare, and education. GOAL implements a range of multi-sectoral development, resilience, recovery, and humanitarian responses Programs by being sensitive to cross-cutting issues including gender, accountably, child protection, HIV/AIDS.


We envision a world where poverty no longer exists, where vulnerable communities are resilient, where barriers to wellbeing are removed and where everyone has equal rights and opportunities. GOAL Ethiopia’s main donors are Irish Aid, USAID/OFDA, EHF, ECHO and other private donors.


About the Position:


The Cash and Voucher Adviser will be GOAL Ethiopia’s technical lead on markets-based programming approaches, including CVA. The person will be responsible for developing guidance, building capacity, and promoting strategic leadership on markets-based programming; as well as supporting the development and implementation of systematically quality CVA, whether delivered by GOAL or partner organisations.

The Cash and Markets Adviser has a direct reporting line to GOAL Ethiopia’s Programme Director and GOAL’s Global Cash Adviser is the technical dotted line manager. The Cash and Markets Adviser- Ethiopia will work closely with sector heads and area managers.


Key Areas of Accountability/Main responsibilities


CVA implementation, adaptions, and preparedness

–       Exploring how to adapt the programme strategy and capacity support to include CVA in other sectors besides food security, such as WASH, and to use it more in emergency situations.

–       Providing technical guidance to the Ethiopia team on how to diversify the market-based interventions beyond CVA, depending on the market gaps and needs.

–       Implementing and learning from electronic cash and voucher delivery systems and sharing the best practices and challenges.

–       Assessing the suitability of in-kind modalities and considering the possibility of switching to cash or vouchers when appropriate.

–       Collaborating with the HQ Emergency Response Unit and GOAL Ethiopia colleagues on how to integrate CVA in the preparedness planning and actions.

–       Developing and updating CVA SOP’s and ensuring that they are understood and followed by the staff.

CVA programme development and grant management support:

–       Support on project proposals development, needs and markets assessment in relation to CVA.

–       In collaboration with relevant stakeholders, undertake detailed needs, market and delivery mechanism assessment and analysis, and design appropriate project interventions to meet needs

–        Participate in the recruitment of CVA technical team members (development of organizational charts, TOR, development and revision of tests, interviews, etc.) as requested.

Research and evidence:

–       Document and share CVA evidence/learning to support programme quality, positioning GOAL as a strong CVA actor and inform CVA advocacy to policymakers.

–       Lead on evidence generation/advocacy for the shift in strategy and approaches such as modality reviews.

–       Keep GOAL Ethiopia senior management and key internal CVA stakeholders informed of emerging CVA policy trends and learning.


External and internal representation:

–       Strategic engagement with relevant cash partners for partnership expansion in line of sight of GOAL’s strategic objectives

–       Ensure GOAL’s representation and active participation in the National Ethiopia Cash Working Group, engagement in CaLP regional CVA group, Ethiopia CCD, and thematic CaLP working groups as well as cluster cash working groups, based on thematic priorities.

–       Engage in GOAL’s strategy around consortia, positioning as a cash agency.

–       Engage in GOAL’s global CVA network and actively contribute knowledge, tools etc to the network, as well as lead on the roll out GOAL global CVA tools, policies, training etc within GOAL Ethiopia.


Capacity building and CVA risk management

–       Supporting GOAL’s existing partners in their cash strategy, oversight, capacity building and tools

–       Lead capacity strengthening initiatives in cash and markets programming for staff and partners through developing and facilitating training sessions and capacity building on CVA and markets-based programming to deepen understanding of roles/responsibilities and assist with career development.

–       Support the GOAL Ethiopia Program Director in developing, reviewing, updating, and implementing a CVA risk, mitigation, and contingency matrix on an annual basis.


–       Collect and analyses program data, capture, and share lessons learned and best practices for specific projects to facilitate improvements in decision-making and contribute to the cash and markets learning agenda.

–       Work with MEAL to review and revise as needed the CVA and markets related aspects of MEAL tools including rapid needs assessments, post-distribution monitoring, market assessment tools, with an emphasis on mainstreaming gender, age, and disability.

About You



Do you want to join an exciting organization that brings high level impact to the community and add value to your professional advancement? Then join us if you have:

·       Master’s or bachelor’s degree in a relevant field, such as economics, business, international development, humanitarian studies or another related field

·       Minimum three years (for master’s degree) or five years (for bachelor’s degree) of progressively responsible, professional-level experience related to humanitarian assistance with strong, demonstrable background/experience with cash and voucher based programming

·       Demonstrated experience with needs, market, and delivery mechanism assessments, as well as response analysis frameworks.

·       Familiarity with emerging trends with digital payment systems and/or digital beneficiary management systems and related innovations

·       Preference for knowledge of the humanitarian program cycle, humanitarian coordination frameworks, general humanitarian funding landscape, and food assistance

·       Experience developing research and learning products related to CVA

·       Understanding of the Ethiopia humanitarian context

·       Good communication skills including technical writing, presentation, facilitation, and training skills.

·       Experience in designing, implementing and monitoring compliance to operations in Cash or Voucher Transfers or similar humanitarian assistance i.e food/non-food distribution etc

·       Experience in designing policies, tools, templates, SOPs and guidelines to support programme operations.

·       Experience delivering CVA field responses, either through direct implementation or with local/national partners

·       Proven record or flair for strategic planning and/or project management in the humanitarian/development sector

·       Experience in coaching, mentoring, and training staff in relation to CVA or broader markets-based approaches.

·       Understanding of approaches, tools and best practices regarding gender, age, and disability sensitive CVA

·       Experience in either designing, delivering, or researching on markets-based support interventions in relation to supply, infrastructure, or policy change.

Desirable quality, skill, and competence

  • Strong relationship management skills with ability to influence and get buy-in from people not under direct supervision.
  • Good strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment.
  • Strong team player with the ability to develop and maintain effective working relationships within a distributed and dynamic team.
  • Demonstrated flexibility and creativity in planning and problem solving.
  • Self-starter with the ability to take proactive initiative.
  • Proactive, resourceful, and results oriented.
  • Strong organisation and time management skills
  • Flexibility and ability to multi-task under pressure



  • Experience with development of training materials, capacity building, and other means of increasing institutional knowledge among a wide range of stakeholders.
  • Experience of delivering humanitarian responses with local/national partners
  • Experience in building and developing local partnerships, including with the private sector.

Other essential requirements:

  • Willingness to travel to the field.
  • Fluent English (working language of GOAL is English).
  • Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, TEAMS and CVA knowledge-sharing networks.

Note: The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.



·       GOAL will pay a competitive basic salary based on the salary grading with addition benefits.

·       A chance to develop tangible experience.

·       Being part of a team who continue to make a real difference to the lives of the most vulnerable people.




GOAL’s recruitment procedure is fair and transparent which is also in line with the organization’s commitment to its integrity, honesty and culture. GOAL is committed to ensure that, its performance complies with the terms and conditions of relevant agreements, applicable laws & regulations.


GOAL highly promotes Equality, diversity and inclusion and works with women and men, People with disabilities, and employees of various ages including youth, supports their empowerment and appreciates their achievements constantly. GOAL also encourages applications from diverse candidates including women, people with disabilities, people with diverse backgrounds, and youth to apply.

GOAL has zero tolerance to discrimination on the basis of gender, age, disability, ethnicity, religion, race, economic status etc. we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.


Hence, pre-employment background checks will be conducted, and employees are required to read, understand, sign and implement different polices including safeguarding and child protection policy, Protection from Sexual Exploitation and abuse policy, sexual harassment policy, code of conducts and any other rules and regulation of the organization. GOAL is strongly committed not to harm the people under its care.

GOAL Ethiopia is committed to safeguarding and promoting the safety of people who involves in its work and demands all staff exhibit the highest commitment. GOAL Ethiopia will verify skills and commitment of the candidate in the assessment process and perform Background reference check.


You are welcome to include your sex (Male or female) and any disability issues in your CV (please note that this information will only be used to comply with affirmative action policy of the organization)

How To Apply


Interested and qualified applicants need to submit ONLY once their non – returnable application with CV for one vacancy. The vacancy reference number along with the title & Duty station need to be written in the application letter.


·       Applicants can directly apply online using


GOAL strongly encourages female candidates to apply!


Only short-listed candidates will be contacted for an interview and exam.

Shortlisted candidates will need to submit other supporting documents upon request at later stage.

GOAL is not able to contribute towards any costs incurred by candidates during the recruitment process.

Required Skills

  • Adaptability

Desired Skills

  • Analytical skills
  • Attention to detail

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