We are seeking a skilled Receptionist with a strong focus on interpersonal communication and proficiency in the English language. As a Receptionist, you will serve as the first point of contact for our organization, greeting visitors, answering inquiries, and managing incoming calls with professionalism and enthusiasm. Your role will require active engagement and effective communication to ensure a positive experience for all guests and employees.
Duties & Responsibilities:
- Maintain accurate and up-to-date records of visitor logs, calls, and appointments
- Manage conference room reservations and coordinate meeting logistics
- Direct visitors to the relevant person or department
- Warmly greet and assist visitors, clients, and employees upon arrival.
- Handle incoming calls and direct them to the appropriate person or department.
- Respond promptly to inquiries via phone, email, or in person, demonstrating excellent communication skills.
- Manage and organize emails using Microsoft Outlook, promptly addressing inquiries and forwarding relevant messages to appropriate personnel.
- Maintain a tidy and organized reception area, ensuring a welcoming environment for guests.
- Schedule appointments and manage conference room bookings as needed.
- Assist with administrative tasks such as filing, data entry, and mail sorting.
- Collaborate with other departments to coordinate office events and activities.
- Actively listen to concerns or requests from guests and employees, offering assistance or solutions when necessary.
- Remain professional and courteous in all interactions, even in high-pressure situations.
Job Requirements:
- Bachelor’s Degree in Secretarial Science & Office Management or in a related field of study
- 1-2 years of working experience
Required Gender: Female